The Book of Business Etiquette

"The Book of Business Etiquette" by Nella Braddy Henney is a manual that explores appropriate behavior in the workplace, likely from the perspective of the early 1900s. It highlights the traits that lead to successful business relationships, with an emphasis on the value of politeness and personal character in building a good name and communicating effectively. The book starts by portraying the businessperson as an important figure in America, comparing them to a celebrated hero and tracking their development from simple beginnings to a key economic role. It points out that as American business has grown, it's more important than ever for those involved to show each other respect and kindness to improve working relationships, arguing that being courteous is key to doing well in business. The author looks at the story of business to explain how today's companies can gain from a moral approach based on good manners and consideration for others.